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GETTING NEW PROSPECTS TO YOUR WEB SITE

by Kay and Ralph Hudson

If your Web site's goal is only to expand your message to customers and existing prospects, simply include your site address in your newspaper ads and on all of your printed material.

However, you probably would like to extend your advertising reach to new prospects, people that do not know you and have not seen your ads or brochures. That requires a little more effort but is necessary if sales growth and a return on your Web site investment is important.

How People Find Web Sites

There are only two ways people can find any Web site. One way is to type the known URL into the locator bar on the browser screen. The other way is to click on a link to your site from another Web site.

Here are the places people may find links to your site:

  • Search engines
  • Industry-related directories
  • Banner ads
  • Online articles about your company
  • E-mail solicitations
  • Discussion groups

For the purpose of this article, we're going to focus on links from search engines and directories since those are the tools most people use to find what they are looking for on the Web.

Search Engines and Directories

Search engines and industry related directories are the two most important means for bringing traffic, especially new prospects, to your Web site.

Search engines are Web sites devoted to indexing other Web sites and delivering those sites when someone types in words relevant to the subject of the sites.

For example, someone looking for a new home in Florida may type in "Florida new homes" or "Florida builders" and the search engine would respond with a list of Web sites that contain relevant content.

Directories are Web sites that list other Web sites by subject matter. A directory may serve many industries, a single industry or even a specific niche within an industry. They may further categorize sites alphabetically, geographically or any other way that expedites finding a site.

SEARCH ENGINES

Search engine promotion can be divided into two parts. One, being indexed by the search engines and two, getting a position (relevancy ranking) near enough to the top so that your site will be found.

Most of the important search engines such as Google, Yahoo or MSN index new sites when they find a link to the new site on a web site they already have indexed.

Most search engines use a software program called a ‘spider’ or 'robot' to determine what a Web page is about. The spider 'crawls' the page that has been submitted and uses words and phrases in the title tag and text to determine what the site is about and how high on the list to put it.

A high ‘relevancy ranking’ is important because searchers often will not go beyond the first few listings delivered, especially if they feel their needs were met in those first few listings. This important job of positioning actually begins at the design stage of creating your site.

Each search engine crawls the content of sites differently. Some in great depth, others just sample the content. Some ignore certain words. Some don’t recognize certain design techniques such as ‘frames’. None are able to recognize graphic images.

Search Engine Watch is a Web site and resource for understanding and utilizing search engines. There you will find a lot of in-depth knowledge about getting positioned in the important search engines.

Doing some online research is another great way to discover the secrets of good positioning. Go to a couple popular search engines and type in various words and phrases you think someone looking for a builder like yourself might use in their search. You’ll not only discover who your online competition is, but if they come up higher on the list than you do, a little detective work will show you how they manage that. Check out their title tag and introductory text.

At American Builders Network we spend a great deal of time keeping up with the major search engines. Knowing how to design sites to take advantage of every opportunity for favorable ranking is our business.

DIRECTORIES

These are the Web sites that list Web sites by industry or otherwise. Given proper attention, this aspect of your promotion strategy will bring traffic to your Web site that may have missed your search engine listing.

Because most directories are typically operated by Internet professionals who spend more time and effort to promote their sites, they are more likely to be well positioned on the search engines. Because of the specific nature of their content and the links to their site, they tend to congregate traffic that is looking for something specific.

There are many directories of home builder related Web sites on the Internet. Having your Web site listed on as many directories as possible increases your chances of being found by someone looking for a builder.

Getting your site listed in many of the directories is free. Those that provide additional services such as site hosting, promotion, site maintenance or lead reporting will typically charge a fee.

For the free directories it’s just a matter of submitting the information on the directory’s online form. These directories list your company alphabetically or on a first-come-first-serve basis. The listing will be a link, which when clicked on, will take a visitor directly to your Web site.

The downside to many of the directories is that it’s easy for your site to get lost in a long list of builders. That's especially true if you’re a late-comer to the Web or your company’s name is alphabetically challenged. It’s tough to keep someone’s attention long enough to get through more than a few Web sites.

Often Web site designers include some degree of promotion in their services, but not always. It’s a tricky task that requires on-going attention and effort. You can handle it internally or outsource the task, but without due attention your Web presence will be for naught.

Kay and Ralph Hudson are the owners of American Builders Network, a marketing program and directory for qualified home builders. They can be reached at 1-800-865-4429 or contact us via email.

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